Returns accepted within 3 days, only for damaged or wrong products. Return offered in the form of Cash refund or Product exchange. Buyer is responsible for the shipping fees.
Hardware buttons on the iPhone 5 are laid out the same way they were on the iPhone 4S and iPhone 4. You have the On/Off (Sleep/Wake) button on the top, the ring/silent button on the left, and the volume up (camera shutter) and volume down buttons beneath it. While the iPhone 4 Home button was nowhere near resilient enough to stand up to long term usage, the iPhone 4S fixed that problem with a better support system. The iPhone 5 feels even better than the iPhone 4S. The Home button feels "clickier" but more solid than before.